New Ads Show That in a World of Misleading Names, Hotels.com Is Refreshingly Literal

Hotels.com is embracing the power of truth in advertising with the launch of its new brand platform, “It’s All in the Name,” proving that while plenty of things in life aren’t what they sound like, its name isn’t one of them. The brand is also rolling out a refreshed visual identity including new colors, fonts, and modernized “H” logo. Together, these updates bring to life Hotels.com’s purpose to be simply the best way to hotel.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260317411352/en/

"Chicken Fingers" and "Headphones” will air in the U.S. on broadcast, digital and social from March 17, 2026.

“Chicken Fingers” and “Headphones” will air in the U.S. on broadcast, digital and social from March 17, 2026.

It’s All in the Name

Hotels.com’s new creative platform highlights a simple truth: in life and in travel, plenty of things aren’t what they sound like. In the new :30 spots, “Chicken Fingers” and “Headphones,” the brand introduces its new tagline, “It’s All in the Name,” by playfully pointing out that chicken fingers aren’t actually fingers and no one’s walking around with a phone for a head. But Hotels.com is exactly what it sounds like — offering clear value, transparency and rewards that are easy to use and understand.

The spots were developed by Mischief and directed by Andreas Nilsson. Produced by Biscuit and CGI, VFX provided by Untold Studios.

Putting the H Back in Hotels.com

Hotels.com is debuting a refreshed visual identity, anchored by a new logo. The redesigned mark, characterized by the iconic three-layer letter H, may look familiar to fans of the brand. The three layers represent the customers’ journey through discovery, booking, and rewards. Set within the brand’s signature “Bellhop Red,” the new logo is designed to stand out across digital and real‑world touchpoints.

“Hotels.com is built on a simple promise: make travel easier, every time. Our refreshed identity, complete with the return of the iconic H logo, puts that promise front and center. With ‘It’s All in the Name,’ we’re reminding travelers exactly what we deliver: rewards, simplicity, and flexibility they can trust,” said Natalie Wills, SVP of Marketing & Creative at Expedia Group.

The new logo will roll out across the app, website, and marketing channels beginning today. Along with the new logo, there is an expanded color palette, updated pictograms, typography, and the ever-charming Bellboy, which position the new visual identity to be simple yet playful.

Watch the new ads on YouTube and follow Hotels.com on Instagram and TikTok.

About Hotels.com

Hotels.com is the hotels expert with hundreds of thousands of hotels around the world. We’re all about giving travelers more of what they want — whether that’s instant savings, flexible options, or rewards they can actually use.

As a member, you save with discounts of 10% or more on hundreds of thousands of hotels worldwide and earn rewards on every eligible stay. Plus, with Save Your Way™, you can choose how to save: use your member discount to save at booking or bank that discount as rewards for a future trip—no blackout dates, no gimmicks. It’s travel on your terms.

We also make booking a stay simple and flexible with Price Alerts and Free Cancellation on most hotels, so you can feel confident you’re getting great value, even when plans change.

Whether it’s a business trip or a bucket-list getaway, Hotels.com is simply the best way to hotel.

© 2026 Hotels.com, LP, an Expedia Group company. All rights reserved. Hotels.com and the Hotels.com logo are trademarks of Hotels.com, LP. CST# 2083949-50

For more information use our mobile app or visit hotels.com. Visit our Newsroom to stay up to date on Hotels.com news and announcements. Follow Hotels.com on Instagram, TikTok, Reddit and X.

Credits:

Agency: Mischief @ No Fixed Address

Greg Hahn, CCO, Co-Founder & Partner

Bianca Guimaraes, Executive Creative Director & Partner

Kevin Mulroy, Executive Creative Director & Partner

Carl Peterson, Creative Director, Copy

Eleanor Rask, Assoc. Creative Director, Art

Robyn Makinson, Design Director

Will Dempster, EVP, Head of Production & Partner

Samuel Moross, Senior Producer

Elly Lupi, Associate Business Manager

Kerry McKibbin, President & Partner

Alison Whisenant, Managing Director

Samuel Crawford, Group Account Director

Katelyne Maroney, Account Supervisor

Sofia Tasolides, Account Executive

Olivia Ranalli, Project Manager

Jeff McCrory, Head of Strategy & Partner

Luke Alexander-Grose, Strategy Director

Oliver McAteer, Head of Development & Partner

Production Company: Untold Studios

Ben Cronin – Creative Director

Nathan Hoad – Executive Producer

Chris Preston-Barnes – VFX Producer

Alisa Hussain – Production Assistant

Chris Winters – Online

Alex Grey & Miguel Lavin – Shoot supervision

Seb Caldwell (CG), Alex Grey (2D) – VFX Supervisor

VFX Leads: Jinhui Wang, Sukanta Chakraborty, Thomas Huizer

VFX Artists: Shariq Altaf, Judit Navarro Lopez, Felix Benning, Francesca McCall, Borja Fuste, Aswin Bal, Oliver Aguszt, Evan Roberts, Greta Kossowska, Irina Alzuru, Manon Cauzid, Sean Curry, Luke Massingberd, Corentin Maudhuit, Manjunath R, Daniel Weiss, Somesh Tiwari, Joao Pires, Noel Arockiam, Avinash Savant, Richard Gao, Daniel Gerhardt, George Meppadath Kurian, Kishore Chand, Swaraj Kanthikar, Lukas Gecas, Rachel Ward, William Lorenenzetti, Angela Bernardo, Matthew George, Charlie Wilson, Therese Vilderfall, Jack Holst, Briag Mallat, Marta Esteban-Infantes, Kanishk Chouhan

Chris Winters – Online

Color:

Colorist: Julien Alary

Producer: Eli Sandal

Music Company: Human

Music by Human

Managing Director/Global EP: James Dean Wells

Creative Lead: Mike Jurasits

Composers: Ed Dunne, Sidney Kennedy, Jonathan Russell, Jonathan Hubbell, Morgan Visconti and Thomas Keery

Audio House: Barking Owl

Sound Design & Mix – Barking Owl (@barkingowl_)

Sound Designer & Mixer – Mikayla Petersen (@mikaylapetersen) & Brad Beasley (@b_rad_beasley)

Mix Assistant – Henry Gilchrist (@henrygilchrist)

Executive Producer – Ashley Benton (@ben.aay)

Associate Producer – Andrea Bovard (@andreabovard)

Managing Director – Carol Dunn (@still_carol)

Production Company: Biscuit

Andreas Nilsson – Director

Shawn Lacy – Founding Partner

Holly Vega – Executive Producer

Mala Vasan – Producer

Sean Moody – Head of Production

Brian Stevens – 1st AD

Production Company: The Lift

José Barrera – Exec Producer

Israel Simba Gonzales – Producer

Leslie Herrera – Coordinator

Production Company: Arcade Edit

Dave Anderson – Editor

Fanny Cruz – Managing Partner

Arlene Perez – Producer